# Meet Mucka, what the AI can do for you

Source: https://help.mucka.ai/getting-started/meet-mucka
Category: Getting started
Last updated: 2026-08-27

> What Mucka actually is, where to talk to Mucka, and what kinds of work to hand over.

Mucka is the AI office manager that runs the admin side of your trades business. Quotes, jobs, invoices, scheduling, chasing payments, drafting late texts. You talk, Mucka prepares, you approve.

## Where Mucka lives

Mucka is in four places at once and they all share the same memory:

- **In the app** as a chat panel (down the right-hand side on a computer, or **Ask Mucka** in the bar along the bottom on your phone)
- **Over WhatsApp** as a contact you can text or send a voice note to
- **On the phone** as a number your clients can ring (or you can ring when you're driving)
- **In the engine room** quietly watching your jobs, quotes and invoices for things you might miss

Same Mucka in all four. Whatever you say on WhatsApp shows up in the chat. Whatever you draft in the app shows up on Mucka's call notes.

## What to use Mucka for

The simplest test: if it's office admin, give it to Mucka.

- **Quoting:** describe the job in plain English, get a tidy PDF quote ready to send
- **Scheduling:** book jobs into the diary, assign engineers, sort recurring work
- **Invoicing:** turn accepted quotes into invoices, send them, chase late payment
- **Briefings:** morning summary of what's on, evening summary of how it went
- **Client memory:** "what's the history with the Walkers?" pulls everything in a sentence
- **Drafts:** running-late texts, quote follow-ups, customer questions all written for you

Things Mucka doesn't do (yet, or by design):
- Payroll and HR, that's not Mucka's lane
- Accountancy, that's your accountant's lane. Mucka connects to Xero, QuickBooks, FreeAgent and Sage and hands the books straight over
- Anything without your approval, see below

## The trust model

Mucka **never sends, schedules or invoices anything without you tapping approve**. Even when Mucka's confident. Even when it's the same email Mucka sent yesterday.

Every prepared action shows you:

- What will happen
- Who it goes to
- What gets sent (the exact words, edit before you approve)

One tap to approve. One tap to dismiss. One tap to snooze until tomorrow. You stay in charge.

## Getting started

Three things to do first:

1. [Add your first client](/help/getting-started/add-your-first-client)
2. [Send your first quote](/help/getting-started/send-your-first-quote)
3. [Find anything by asking Mucka](/help/ai/ask-mucka-anything)

After that, just start using Mucka how you'd use a new office manager. Tell Mucka things, ask Mucka questions, correct Mucka when wrong. Mucka learns your business as the days go.