# Invoice a letting agent for a landlord's property

Source: https://help.mucka.ai/invoices/invoice-a-letting-agent
Category: Invoices
Last updated: 2026-11-11

> Head the invoice with the landlord's name, c/o the agent, and send it to whichever of the agent's staff manages that property, with anyone else copied in.

Letting agents usually want an invoice addressed to the landlord, care of the agency, and sent to the person at the agency who looks after that particular property. You can set all of that on the invoice itself, so it's right for each property rather than the same for every job.

## Put the landlord's name at the top

When you raise the invoice, pick the agent as the client and choose the **Work site**. A **Landlord (optional)** box appears underneath. Type the landlord's name and the invoice is headed:

> **Mr J Smith**
> c/o Your Letting Agent Ltd

with the agent's address underneath, exactly as the agent will want to file it. It shows that way on the PDF, the printed copy, the preview and the invoice page your customer opens.

If you've ticked the agent as a **Property factor / managing agent** on their client record, and the property has a landlord or owner saved against it, Mucka fills the box in for you. Check it and change it if you need to. Leave the box empty and the invoice is addressed to the agent as normal.

## Send it to the right person

Under the client you'll see **Send to** and **Cc**:

- **Send to** starts with the agent's email from their client record. Change it to the property manager who looks after this house, just for this invoice. The client record stays as it was.
- **Cc** is anyone else who should get a copy, such as the agent's accounts inbox. Separate more than one with a comma, up to ten.

Both are saved with the invoice. When you press **Save & Send**, the email window opens with them already filled in, and you can still change them there before it goes.

## Good to know

- **Any address works.** You don't need to save each member of the agent's staff as a client first. Whatever you type in Send to or Cc is used.
- **It's per invoice.** The next invoice for the same agent starts from their usual email again, because it's usually a different property and a different person.
- **The agent's second email still goes.** If the agent's client record has a second email address, they're copied in as well, as long as the invoice is going to the agent's main address.