# Add your terms and conditions Source: https://help.mucka.ai/settings/add-your-terms-and-conditions Category: Settings Last updated: 2026-08-28 > Paste in the terms you already use and Mucka puts them on every quote and invoice automatically. Most firms have a page or two of terms and conditions they want going out with every quote. Set them once and Mucka attaches them to everything, so you're not remembering to do it job by job. ## Where they live Head to [**Settings → Business → Paperwork**](/settings/business/paperwork). Under **What prints at the bottom** there are two rows. Tap one to open it. - **Quote terms:** added as a final page on every quote PDF, and shown on the online quote page. - **Invoice terms:** added as a final page on every invoice PDF. Paste your terms into whichever you need, hit **Save**, and that's it. Each row saves on its own, so you can do one today and the other whenever. Each one is a proper formatting editor, not a plain text box. Paste straight out of Word and your headings, bold, numbering and bullet points come across with the text. ## Why there are two boxes Because most people's terms are written for one or the other. Quote terms usually say things like "this estimate is open for acceptance for 30 days" or "acceptance of the estimate confirms acceptance of these conditions". None of that means anything on an invoice the customer has already agreed to. If yours genuinely work for both, paste the same text into both. If you only ever want them on quotes, leave the invoice one empty — the row reads *Nothing set*, which is a perfectly normal way to run a business. ## Mucka doesn't touch your wording Whatever you paste gets printed exactly as you typed it. Mucka won't renumber your clauses, correct your spelling or rewrite anything. It keeps the shape of your document, headings, lists and emphasis, and leaves every word alone. These are your terms, usually written by a solicitor or taken from your trade body, and they're not ours to edit. For the same reason Mucka won't write them for you. Not a first draft, not a tidy-up, not "make it sound a bit more formal". Anything printed on a document your customers are agreeing to needs to come from you. ## It will carry your own words across, though Plenty of people dictate their terms to Mucka before they've typed them anywhere — three clauses at the side of a van is a perfectly good way to get them out of your head. If they're sitting on your notepad, ask: > *"Put those terms in my settings."* Mucka opens this screen with the wording already in the box, and stops there. **Nothing is saved.** You pick whether they're quote terms or invoice terms, read them over — dictation gets names wrong, and these are your terms — and press **Save** yourself. That's the line: Mucka can carry your words to the screen, it can't decide what your terms say. ## Getting the text out of a Word file Open your document, select all the text, copy it, and paste it into the box. You don't need to tidy anything up first. Your headings, bold text, numbered clauses and bullet points all come across, and what you see in the box is what prints on the quote. If you'd rather adjust something after pasting, the little row of buttons above the box does bold, italic, underline, strikethrough, headings, numbered lists, bullet lists and links. A few things worth knowing: - **Split lines get joined back up.** A lot of terms documents, especially ones built by copying out of a PDF, have a line break at the end of every line rather than at the end of every clause. Word hides this because its page is exactly as wide as the lines were broken at. Mucka spots lines that were cut off mid-sentence and joins them back into the clause they belong to, so your terms read properly at any width. It only ever closes up the gap between words, and it leaves a line alone when it ends a sentence or when the next line starts a new clause. - **Your clause numbers are left exactly as they are.** If your terms are numbered 4.1, 4.2 and so on, they stay that way. Mucka won't renumber them, because a clause that refers to "clause 4.2" elsewhere has to still point at the right one. - **Colours, fonts and page layout from Word are dropped.** Only the structure comes across. That's deliberate: it keeps the terms page looking like the rest of your quote instead of a chunk of a Word document pasted in. - **Pasting from a PDF is still rough.** Some PDFs put line breaks in odd places when you copy from them, so check the numbering survived. - **There's no need to add a heading.** Mucka puts "Terms & Conditions" at the top of the page along with the quote or invoice number. ## Where your customer sees them - **On the PDF:** as a final page after the quote or invoice, so the figures stay on a clean page of their own. - **On the online quote page:** as a "Terms and conditions" section near the bottom. It starts folded up, because two or three pages of small print between the price and the accept button helps nobody. One tap opens it. - **In the email:** a line saying your terms apply, pointing them at the quote page and the attached PDF. ## Signing up to them online If you use Live Quotes, the box your customer ticks to accept changes once you've set quote terms. Instead of just "I accept this quote", it reads "I accept this quote and I agree to their terms and conditions", with the terms as a link. Mucka records that they ticked it, along with which version of your terms was on screen at the time. So if you update your terms next year, you can still tell exactly what an older customer agreed to. One thing worth knowing: if you edit your terms while a customer has the quote page open, and they then try to accept, Mucka stops them and asks them to read the new version first. Better a small delay than someone being held to terms they never saw. ## How long can they be? Up to 20,000 characters per box, which is roughly five packed A4 pages. Most trades terms run to two or three, so you're unlikely to get near it. That's 20,000 characters of actual words. The formatting doesn't count towards it, so the number matches roughly what Word tells you. A counter appears once you're getting close, and if you do go over, Mucka tells you the count when you save so you know how much to trim. It won't silently cut the end off.