# Choose which cards you get in Actions

Source: https://help.mucka.ai/settings/choose-which-cards-you-get
Category: Settings
Last updated: 2026-11-04

> Switch off whole categories of card you don't want, like quote chasers or review replies. A few always come through, because somebody is waiting on them.

If there's a kind of card you never act on, you can switch it off. Mucka stops raising it for the whole business until you switch it back on.

Only an owner or someone who can manage the workspace can change this.

## How to do it

1. Open **Actions**.
2. Tap the **cog** next to the search box.
3. Switch off the categories you don't want.
4. Tap **Save**.

Any cards from those categories already waiting are cleared when you save. If you switch a category back on, Mucka raises anything that still needs doing the next time it checks.

## What you can switch off

- **Ask for job updates:** a card when a job has gone quiet or run over its time.
- **Jobs and diary:** unconfirmed appointments, diary clashes, running late texts, a day re-timed after an overrun, a quote won with no project, parts in, and when someone could not get in.
- **Quotes and invoices:** chasing quotes and overdue invoices, work not invoiced, drafts not sent, payments in, quotes accepted, taking a saved card, monthly statements, timesheet summaries, and price, labour and revenue notes.
- **Certificates and reminders:** certificates due, renewals, service reminders and boiler registrations.
- **Enquiries:** someone emailing for work, an urgent email, a Checkatrade lead, and a booking made on your online booking page. They still land in your inbox, jobs or diary.
- **Customer replies and admin:** a customer replying to a message, admin spotted in an email or call such as a new number, and the newsletter tidy.
- **Reviews:** draft replies to new reviews, and reviews not matched to a customer. You'll only see this one if you use Reviews.
- **Service plans:** plan offers, renewals, plans at risk, visits owed and plans agreed. You'll only see this one if you use Service Plans.

## What happens when one is off

Switching off a category only stops the cards. Anything those cards would have prompted doesn't happen by itself, so with **Certificates and reminders** off, Mucka won't offer to send those reminders from Actions. You can still do it yourself from the page it lives on.

Your phone notifications have their own settings, so you may still get a notification about something even with its card switched off.

## What always comes through

These have no switch, because the card is the only place the thing exists, somebody is waiting on it, or it means something has gone wrong:

- Receptionist leads, bookings and missed calls
- Enquiries left on your online booking page
- Receipts
- Emails and texts that did not reach a customer
- Things Mucka has drafted for you to approve
- Messages from your team, time off and assigned notes
- Warnings about your account, such as a dropped connection or a failed plan payment
- News and offers from Mucka