Introduction

Welcome to Mucka

Mucka is the AI office manager for UK heating, plumbing and air conditioning firms. Quotes, jobs, invoices, scheduling and chasing, all run by an AI you can speak to in plain English. Approve the bits that matter, ignore the noise.

What is Mucka?

Mucka watches over your business and prepares the work, so you can stop doing admin in the van at 9pm. Instead of clicking through menus, you talk to Mucka the way you'd talk to a real office manager.

Quote new work in under a minute
Schedule jobs and engineers without the diary fuss
Send invoices, chase late payments, draft running-late texts
Find anything just by asking. Clients, quotes, jobs, history.

How Mucka works

Three steps, every time. Same trust model whether you're drafting a quote, scheduling a job, or sending a late-payment chaser.

1. Speak in plain English

Voice on a job site, typing at the desk. Same Mucka, no menus, no forms unless you want them.

2. Mucka prepares the work

Quote drafted with VAT done. Job slotted into your diary. Client text written. Mucka does the admin, ready for your tap.

3. You stay in charge

Nothing leaves the building without your approval. One tap to send, one tap to dismiss. Always editable.

Browse the help centre

Short walkthroughs grouped by what you're trying to do.

Getting started

The basics. Set up your business and send your first quote.

Drafting, sending, accepting and converting quotes.

Raising invoices, recording payments and chasing what’s late.

Adding clients, viewing history and managing details.

Booking jobs, managing the diary and recurring work.

Gas, oil and air conditioning certificates, from the job to the customer: CP12s, OFTEC reports, F-Gas records and more.

Service Reminders

Tracking recurring services, reminding customers and booking the work back in.

Monthly cover plans, what each client is entitled to and what the book is worth.

Adding your team, working hours and permissions.

Collecting Google, Trustpilot and Checkatrade reviews, and replying to them.

Talking to Mucka, approving suggestions and finding things fast.

Passwords, business defaults, Mucka voice and account preferences.

Install Mucka on your phone, enable notifications and use Mucka on the go.

WhatsApp, phone, calendars and other things Mucka plugs into.

Plans, payment details and subscription management.

Troubleshooting

When something’s not working, start here.

Can't find what you're after? Open Mucka inside the app and just ask. Mucka knows your business and can show you the walkthrough. Open the app