Engineers
Adding your team, working hours and permissions.
- Add a subcontractorSubbies are free and don't count towards your seats. They see only the jobs you put them on and their own schedule.
- Add an engineer to your teamInvite a teammate by email so they can take jobs, log their day and talk to Mucka.
- Check how someone's getting onAsk Mucka how one of your team is doing today and get their finished jobs, what they're on now, roughly when they'll get to each of the rest, and their number.
- Choose what Mucka sends your teamPick which messages Mucka sends each role, or set them differently for one person. Job changes, reminders, chases for paperwork and hours, expiring tickets, briefings and nudges.
- Engineer roles and permissionsOwner, Manager, Engineer and Subcontractor, plus custom roles. Who can see and do what, and how to change it.
- Holiday allowance and booking time offGive everyone a holiday allowance, let them see what they have left, and book time off that goes straight on the diary.
- How your team finds out about a jobWhat Mucka sends when you put a job on somebody's diary, which way it goes, and how to turn it off.
- Message your teamAsk Mucka to send one of your lads a message, or email it to them or to yourself. Messages go to their WhatsApp, the app or a text, and they can reply with a voice note, a photo or just type.
- Say who's qualified for whatRecord which of your lads has which ticket, say which job types need it, and Mucka warns you if the wrong person gets put on the job.
- See each engineer's recall rate and profitThe Engineers tab in Revenue Reports shows, month by month, how many jobs each engineer finished, how many came back as a recall, and what their work earned, cost and made.
- See the hours on a job against the labour you estimatedIf you charge by the hour, link a job to its estimate and Mucka adds up the hours across every day of it, at your rate, against the labour you priced — so you can warn the customer before it goes over.
- See today's work on a mapLive Map shows every job booked for today as a pin, and each engineer at the job they are on or heading to next. It goes off job addresses, not GPS.
- See what the labour on a job came toOnce hours are logged against a job, the job itself tells you what it came to in wages and who was on it — and a project adds up every day booked on it.
- See who's free right nowOn your phone the team list sorts itself by what everyone's doing, with whoever's free at the top and each card showing what they're on now and what's next.
- Set your working hoursTell Mucka when you're on the clock so on-time warnings and leave-now nudges only fire when they should.
- Timesheets and paying subbiesPut down what time someone started and finished and which job it was, approve the hours, and see who's owed what. Mark it paid on Friday and it clears off the balance.
- Use the On Time TrackerSee when to leave for your next job, get warned before you're late, and send the customer a running-late text from your own phone.
- When a job goes quietMucka spots a job whose day has been and gone and is still open, and offers to chase the engineer for you. You see the message before it goes.