Mucka AI

How Mucka prepares actions for you to approve, where they appear, and how to send, edit, dismiss or snooze them.

Install Bosch Knowledge and Mucka answers technical questions from Worcester Bosch's own manuals and technical bulletins, with the page it came from.

Mucka reads the certificate or callslip itself and answers from what is on it, rather than telling you the document exists.

Mucka knows your jobs, clients, quotes and invoices, and is quicker than searching. Here's what to ask.

Make your AI receptionist live by forwarding your business line to the Mucka number. Set it to pick up only when you miss a call, when your line is busy, or on every call, and how to turn forwarding off again.

Mucka can look up prices, manuals, regulations and links on the internet, in chat, on WhatsApp and on calls.

The hands-free wake word — how to switch it on, what it does and does not listen to, and when it stops.

When Mucka answers your phone it handles a caller's details on your behalf, so the law asks you to have a data-processing agreement in place. We have prepared it — fill in your business details, read it, and accept. Accepting also moves you onto the new, faster receptionist straight away; everyone moves on Monday 12 October 2026, and past that date an account that has not accepted is not answered until it does. Separate from the agreement for Mucka ringing your customers, and the two differ on where the recording is processed.

Mucka 3 was a trial of a new voice engine. We've paused it, and everyone is back on the version they had before.

Your receptionist answers texts as well as calls. Here is what your customer gets, what you are told, how it is charged, and how to switch it off.

Set up the AI receptionist that answers calls you cannot get to, takes messages, adds clients, and pencils jobs into your diary for approval. It comes with every paid plan and your free trial, with your first 60 minutes free and then £45 for 500 minutes. Choose what it can do and whether it greets returning callers by name.

The notepad is also your to-do list. Jot things down, set reminders, tick them off when done, and let Mucka nudge you about anything due.