Schedule

Set an end date on a later day and Mucka blocks out each working day, so every one shows in the diary.

Tell the customer when a job goes in the diary, and again before you turn up. Text, email or both, and all of it off until you switch it on.

Pick a client on the job form and, if they're behind on an invoice, Mucka says so — how much and how late. It never stops you booking the job.

Cancelling takes the job off your diary and out of your Google or Outlook calendar, but keeps it on the customer's record — with a running count of how many appointments they've cancelled.

Colour every job by where it's at (booked, to invoice, invoiced, paid cash, paid bank, needs you, cancelled) on Mucka's diary, Google Calendar and Outlook, so one look at the week tells you what's waiting on money.

Give a member of the team a colour and their jobs get shaded with it on the diary — and on a connected Google Calendar — so you can pick out whose work is whose at a glance.

How to delete a job, what happens to the invoices, quotes and certificates attached to it, and when Mucka won't let you.

Put personal appointments on your diary (not just customer jobs), make them repeat, keep photos on them like the slip from the tip, and get reminded before they start, 24 hours ahead or whenever suits.

Ask Mucka when you can fit a job in and it offers up to three free times from the diary, says why each one suits, and pencils in the one you pick.

Ask Mucka which jobs are near a town, village or postcode — "when is Andrew next anywhere near Pant?" — and it lists them soonest first, with how far away each one is.

The Jobs page opens the way you left it — same filters, same order, same This Week or All Jobs. Search, filter and a change of order will find anything that isn't on the first screen, and every row carries the full address plus the one thing you're most likely to do next.

Put snags down against the plot they're on as you walk round, tick them off in one tap, and see at a glance what's left and where.

A booking page and a button for your website where customers pick a time themselves. It only shows times that are free in your diary and that the van can reach, and by default it pencils the booking in for you to approve with one tap. Early access, so ask for it from your Skills page.

Tell Mucka the customer has already agreed to a visit, so it stops chasing you the night before to confirm it.

Engineers can flag when they've set off, so the office knows who's on the road without ringing round.

The button on a diary card steps a job to the next stage. The arrow beside it jumps straight to any stage you're allowed to set, so a finished job is one tap rather than three.

Hold a slot for work that isn't certain yet. It blocks out the time and shows shaded in the diary, and the customer hears nothing until you confirm it.

On a new build the price is the same for every plot of the same house type. Set your stages, put the builder's house types in, and price each one once — 25 numbers cover 154 plots.

Move a job to another day, another engineer or both. Mucka tells the right people.

The Service Reminders skill tracks recurring services, annual boiler services, AC checks, maintenance visits, and nudges the customer by text or email when one is due. Mucka drafts the message, you approve the send.

For a big job that carries on until it's done — book the days you know about, add more as you go, and pencil in the ones that aren't firm.

On a new build, turn a project into a site and it holds plots — each one with its own address record, jobs, photos and paperwork. Add them a range at a time.

Book work into the diary and assign an engineer in one step, by voice or form.

The job page opens with the work that is outstanding, and the write-up can be spoken rather than typed.

Photograph the receipt or just tell Mucka what you bought, and the job tells you what it earned, what it cost and what is left.

The Day view lays your engineers out side by side against the clock, so you can see where the gaps are and drag a job to a new time.

Ask Mucka what's on over the next few days and the jobs come back as a week you can tap through, a day at a time.

Put the appointment straight into your customer's own diary, with one tap, when you book the job in.

Weekly cleans, monthly services, yearly safety checks. Set the recurrence once and Mucka books the whole series.

Tell Mucka a job has run long and it re-plans what's left of the day, works out the drive times, and drafts a text to every customer it actually affects.

Switch it on once and pressing "On my way" tells the customer as well as the office. Text, email or both, and off until you turn it on.

Mucka can work out the drive between two bookings and show it in the gap on your day view, with the spare time left after it. It tells you, it never moves your jobs about.

When the estimate turns into work, build the project from the visit you already did instead of typing it all again.