Anything you've saved to a job can go out with the emails you send from that job. No second message, no digging the file back out of your phone.
Attaching a document
Open the job and send as normal, whether that's a quote, an invoice, a certificate, or just an email. Underneath your message you'll see Saved to this job with the documents filed against it listed below.
Tap a document to attach it. Tap it again to take it off. Attach as many as you need, up to five in one email.
Your issued job sheet, job report and any of your own forms for that job are listed there too, at the top, by their number. Tap one to send it with the invoice. Only the current issued copy is offered: a draft has nothing finished to send yet, and one you've corrected has a replacement that's the one to send.
If a job has nothing saved to it, you won't see that section at all.
Sending documents on their own
Sometimes there's nothing to say and you just need to get the paperwork over. Leave the message empty, attach what you need, and send.
Mucka writes a short line for you so the email isn't blank, naming what's attached. Your usual sign-off still goes on the bottom.
Saving a document to a job in the first place
Open the job and tap Attach, in the row of buttons near the top, then pick the file. On a computer you can also drag a file into the Attachments section further down, once the job has one. You'll be asked to name it and pick a category (certificate, warranty, receipt, contract and so on) so it's easy to find later.
If the file came to you on WhatsApp, open it there, tap share, and save it to your phone's Files first. Then it's there to pick when you tap Attach.
PDFs, Word and Excel files, CSVs and images all work, up to 10 MB each.
Asking Mucka to do it
You can also just ask. Say or type something like "send Dave the certificate off this job", or "send W&W the invoice with the job sheet", and Mucka will find the document, show you exactly what's going and who to, and wait for you to approve before anything leaves.
Certificates Mucka made itself
A CP12, a boiler service record or any other certificate you've filled in on Mucka isn't a file you uploaded — it lives with your certificates rather than in the job's attachments, so you won't see it in the Saved to this job list.
Ask for it anyway. "Email Dawn the service record off that job" works exactly the same way, and the certificate goes out as a PDF with the email. Mucka names the certificate on the approval card so you can see it's the right one before you send.
It can go with the invoice, too. "Send them the invoice and the service record" puts both in one email, each as its own PDF, so the customer isn't left wondering which email is which.
Two it will refuse, and it'll tell you which: a certificate that's still a draft, because there's no finished PDF until it's signed off, and one you've since replaced with a newer version, because that shouldn't be going to a customer at all.
Sending a certificate this way needs the same permission as the Send button on the certificate itself. If you can't send certificates on your account, Mucka won't send one on your behalf either.
Things worth knowing
Five documents per email, and 15 MB in total. Past that, mailboxes at the other end start bouncing them, so send a second email rather than one enormous one.
Documents only attach to email. Texts can't carry attachments at all, so anything with paperwork goes by email.
Only people already on your books. Like every email from Mucka, the recipient has to be a client on your account or someone on your team.