Once you've got a draft invoice ready, there are two ways to get it to the client.
Email it via Mucka
This is the standard path. From the Invoices page, find the draft invoice and tap Send. Mucka opens an email window with:
- To: the client's email on file
- Subject: "Invoice " (e.g. "Invoice INV-0042")
- Body: a friendly template with the amount and due date
- Attachment: the PDF, generated fresh on send
Edit the wording if you want, then tap approve. Mucka sends the email, attaches the PDF, copies you in and flips the invoice status from draft to sent.
Or ask Mucka
If you'd rather not click through:
"Send the Walker invoice."
Mucka prepares the same email and shows it for you to approve. One tap to send.
Mark as sent (handed over in person)
If you printed the invoice and handed it to the client on site, or sent it via a channel Mucka doesn't know about (WhatsApp screenshot, posted), open the invoice and change the status from Draft to Sent manually. This sets the sent date so chase reminders and overdue tracking still work.
What the client sees
Your client receives a clean branded email with:
- Your business name, logo and signature
- A short message confirming the invoice details
- The PDF attachment
The PDF includes your business details, their billing details, line items, totals, VAT breakdown, due date and your payment instructions (bank details, accepted methods).
How clients pay
Payment is manual at the moment. Clients pay by:
- Bank transfer to the details on the invoice
- Card or cash if you collect on the next visit
- Cheque (rare, but it happens)
You then Record the payment when it lands so Mucka knows what's been settled.
We're working on one-tap pay links so clients can pay by card from the invoice email. Not built yet. For now, manual collection plus manual recording is the flow.
Common gotchas
- Client has no email on file. Add it via Clients first.
- Spam folder. First invoice to a new client sometimes lands in junk. Worth a heads-up text the first time.
- Attachment too big. Mucka keeps PDFs lightweight automatically. If your logo file is 10MB, swap it for a web-sized one in Settings.
- Sent the wrong invoice. Once an invoice is sent, edit fields are locked. Issue a credit note (coming) or void and re-issue.