The On Time Tracker tells you when to leave for your next job. It works from where your phone is and the drive to the job, and only during your own working hours. Each person sees only their own day, and nothing is shown to the office.
Turn it on
Open On Time Tracker from the Menu on your phone and tap Turn on On Time. In the Mucka app it then asks for your location. Your phone asks twice:
- Tap Allow While Using App (on Android, While using the app).
- Then Change to Always Allow (on Android, Allow all the time).
"Always" is what lets a warning reach you while your phone is locked in your pocket.
Reading the page
Under the title, one line says what Mucka is doing right now:
- Tracking until 5pm: it's watching, until the end of your working day. Refresh takes a fresh fix.
- Not tracking now · back 8am Mon: you're outside your working hours, or it's a day off.
- Waiting for your location: no fix yet. Tap Refresh.
- Paused today: tap Resume to turn it back on.
- Lock-screen warnings off: you allowed location only while the app is open. Tap Fix and set location to Always.
- Location blocked: tap Fix to go straight to your phone's Settings and turn location on for Mucka.
- Blocked by a device profile: a work phone profile stops Mucka using location. Ask whoever manages your phone.
- Open Mucka on your phone to track: you're in a web browser. Tracking only runs in the Mucka app.
Below that is one card for your next job: when to leave by, who and what it is, the time, the address and the drive. A chip on the card counts down ("Leave in 12 min"), and the card turns amber, then orange at Leave now, then red when you're running late. Directions opens your maps app and Open job opens the job. Before Mucka has your location, the card shows when the job starts instead.
Under the card, Later today lists the rest of your jobs, with the job you're on now at the top.
Ask Mucka when to leave
Say or type "What time do I need to leave?" to Mucka, or name the job: "how long to get to my ten o'clock?". It works out the drive from where your phone is and tells you the time to set off, and how late you'd be if you've already missed it.
It works for somewhere that isn't a job, too: "how long will it take me to get to Taunton?" gives the drive from where you are to the middle of the town, or to a postcode if you give one. And "Where am I?" tells you the area your phone is in and the nearest postcode.
When you ask in the Mucka app, it checks where your phone is there and then, during your working hours, and only ever for you. Over WhatsApp, or when someone in the office asks about your day, it measures from your job before, or from home or the yard for your first job, and says which.
With the latest version of the app, once it's on the tracker keeps going through your working day without you opening it. Your phone sends its position on its own, even when it's locked in your pocket, and it starts again by itself when the app is restarted. Outside your working hours, Mucka doesn't keep anything your phone sends.
Running late
When you're running late and the customer has a mobile number, the card shows a short text Mucka has written for them. Send text opens it in your own Messages app, ready to send. Nothing goes until you send it. Call rings the customer, Change the text asks Mucka to rewrite it, and the cross puts it away.
Settings
Tap the cog at the top of the page:
- Location: what your phone allows, and how to change it.
- Working hours: the days and times Mucka watches. See Set your working hours.
- Warn me before I need to leave: 5 to 30 minutes.
- Pause for today: a sick day or a quiet one. It's back on tomorrow.
- Recent warnings: the warnings from the last 7 days. Tap one to open its job.
- Turn off On Time: stops tracking and warnings until you turn it on again.