Raised the same invoice twice? You can delete the one you don't want. Deleting is the heavy option, so it's worth knowing exactly what it does before you tap it.
What deleting does
It removes the invoice completely — the invoice, its lines and its history all go, and there's nothing left on your records to show it ever existed. If it had already gone out, any copy or payment link your customer has stops working.
That's the right thing for something that never should have existed. It's the wrong thing for an invoice your customer has genuinely seen and might ask about — for those, void it instead. Voiding cancels it and stops it counting as money owed, but keeps it on your books with a grey Cancelled badge.
If the only thing wrong is the number, don't delete it. A draft you haven't sent can simply be given a different number — tell Mucka "change this invoice to 316" and it will. There's more in That number is already used in your accounts software. Deleting and rebuilding gets you the number you wanted and loses every line you typed to get there.
How to delete one
- Open the invoice from the Invoices page.
- On a computer, tap Edit, then the bin icon at the bottom. On your phone, open the actions and choose Delete invoice.
- Mucka tells you what's about to go. Tap Delete for good to confirm, or Keep it to back out.
If voiding would be the better move, that confirm step offers you a Void instead button.
When Mucka won't delete it
Two things stop a delete, and both are cases where somebody other than you is holding a record of that invoice:
- Money has been recorded against it. Deleting would wipe a real payment. Reverse the payment first if it was recorded in error, or void the invoice to write off what's still owed.
- It's already in your accounts package. If the invoice has been pushed to Xero, QuickBooks or FreeAgent, deleting it here would leave them holding a copy Mucka can no longer reach. Void it instead — Mucka issues the matching credit note over there and squares the two up.
A draft that's been pushed is fine to delete: it's still only a draft at their end, and Mucka bins that copy too.
Good to know
- It can't be undone. There's no bin to fish it back out of. If you're not certain, void it.
- It's logged. Who deleted it and when is recorded in your activity log under Settings, along with what was on the invoice — the lines, the prices and the totals. That's a record, not a restore: nothing in Mucka puts a deleted invoice back, but if you ever need to know what one said, ask us and we can read it out of the log.
- Numbers aren't reused. Deleting INV-0123 doesn't free that number up for the next invoice. Your numbering carries on.