Help Centre

A job you invoiced in Xero, QuickBooks, Sage or FreeAgent

Tell Mucka a job was invoiced in your accounts software so it stops showing as unbilled work.

Walkthrough coming soon
90-second video. We're recording these now.

Plenty of people raise some invoices in Mucka and some straight in their accounts software. When you do the second, Mucka has no way of knowing on its own, so the job carries on showing as work you have not billed.

You can tell it.

Marking a job as already invoiced

  1. Open the job.
  2. Open Paperwork.
  3. Tap Already invoiced.
  4. Pick the invoice it was.

That is it. The job stops flagging as unbilled, and it drops out of your evening summary too.

Mucka usually knows which one. If there is only one invoice for that customer around the time the work finished, it puts that one at the top and marks it "likely this one". You still tap it. Mucka will not decide on its own that a job has been paid for, because if it got that wrong you would have an invoice you never raised and no way of knowing.

Where the list comes from

It is the invoices in your accounts software, for that customer, newest first. Mucka pulls new ones across every hour, so an invoice you raised a few minutes ago may not be there yet. Give it a little while and look again.

If the invoice is not there at all

Two usual reasons.

  • It was raised very recently. Wait for the next pull.
  • The customer is not linked to the same contact in your accounts software. Mucka only lists invoices it can match to this customer. Open the customer in Mucka and check they are connected to the right contact.

Getting it wrong

Nothing is lost. Tap Already invoiced again and pick a different one, and the old link is released.

Last updated

Still stuck? Talk to a human — we answer every one.