"Supply and fit Worcester Bosch 4000 — £2,400" is a fair price and a quote the customer has to take on trust. A photo of the actual boiler, and a photo of the state of the cupboard it's going in, answers half the questions before they're asked.
There are three ways to put a picture on a quote. Two of them you set up once and never touch again — which is the point, because nobody wants building a quote to take longer than it already does.
1. A photo of the thing you're fitting
This one lives on your price list, not on the quote.
Head to Settings → Money → Price list, open an item, and under the description you'll see Picture. Add one, save, done.
From then on, every quote line you draw from that item shows the photo — on your customer's quote page, on the PDF, on the printed copy, and in the preview beside the form. You photograph the boiler once and it's on every quote you ever put it on.
This is the one most people want, and it costs you nothing per quote. You don't have to remember it, tick anything, or do a single thing differently when you're building the quote.
If one job needs a different picture
On any line you'll see a small Add a picture link, right next to Add detail. If the line already carries the item's photo, it says Use a different picture instead — put whatever you like on that one quote, and Use the item's picture puts the catalogue one back.
2. Photos of the job as it stands
These go on the quote itself, under Photos of the job, just below your note to the customer.
The airing cupboard as it is now. The flue terminating 200mm from the window. The bit that explains why the price is what it is.
- Up to eight per quote.
- Each one can carry one line saying what it shows — "the flue terminates 200mm from the window, which is why the reroute is on the quote". It's optional, and it's usually the sentence doing the selling.
- If the quote is linked to a job, your engineer's photos are already there to tap. No re-uploading, no finding them on your phone.
Picking one of the job's photos takes a copy, so if that photo gets deleted off the job next month, the quote your customer is holding doesn't go blank.
Videos aren't accepted here, and Mucka will say so rather than take one and quietly drop it — a PDF has nowhere to play it.
3. Examples of your own work
Set once, shows on every quote page. Settings → Customers → Quote page, under Examples of your work.
Up to six photos of jobs you've done, each with an optional label — "Full rewire, Oswestry". They print on your customer's quote page next to About your business.
These are on the web page only, not the PDF or the printed copy. A gallery adds pages to something people print, and the reason for showing off previous work is to be browsed, not filed.
Where they all end up
Everything goes underneath the price.
The product photos sit in the line items, next to what they cost. The job photos and your gallery come after the total.
That's deliberate, and it's the same reason your introduction and your "about us" sit down there. If someone has to scroll past a photo album before they can find out what the job costs, most of them close the quote.
Asking Mucka
Mucka won't pick a photo for you — only you know which picture is the right one. But it'll tell you where they go if you ask.