Jobs opens on this week in diary order: the next job you've got booked sits at the top, and it works forwards from there. That's the right view nine mornings out of ten. When it isn't, there are three ways to bend it — and whatever you change, that's how the page opens next time.
Search
Type in the search box to narrow the list by job type, customer name, address or postcode. On a phone the box sits under the page title; on a computer, use the filters along the toolbar.
Filter
The button beside the search box on a phone (the one with the sliders on it) opens Filter and sort. Under Show you can cut the list down to:
- All — everything
- On Site — work an engineer has started
- Scheduled — booked in, not started
- Completed — done
On a computer the same choices are in the dropdowns along the top, along with filters for engineer and for customer.
Change the order
Under Sort by (or the order dropdown on a computer) there are two choices:
- Soonest first — next job at the top. This is how the page opens.
- Recently updated — latest changes at the top.
Recently updated is the one to reach for when you're picking up where you left off. Anything you or the team has just moved, reassigned or marked complete comes to the top, whether it's booked for tomorrow or next month. It's also how you find the job you were looking at ten minutes ago without remembering the date.
Jobs with no date on them yet sit at the bottom under Soonest first, because there's nothing to put them in order by. Switch to Recently updated and they take their proper place.
Mucka remembers how you left it
There's no default view to go and set, because Mucka uses the one you already chose. Change the filters, the order, or This Week / All Jobs, and that's what you get the next time you open Jobs — after a reload, after signing out, tomorrow morning. If you only ever look at one engineer's work, or you live in All Jobs sorted by Recently updated, you set it once.
Your phone remembers separately from your computer. They're not the same job: the phone has the four Show choices and the order, and no This Week / All Jobs toggle at all, so changing something on the laptop doesn't change what your phone opens on.
Two things to know:
- A link always wins. Click Active jobs on a customer's record and you get that customer's jobs, as the link intends — but that's a one-off, and Mucka doesn't save it. Your own filters are still there when you come back to Jobs from the menu.
- It's per device and per browser. A different computer, or the same computer in a private window, starts from the normal defaults.
If a filter is on, a Clear filters button appears next to the job count. That's the quickest way back to everything.
What's on a row
Every job shows the customer, the job type, who's on it and where it's up to — and underneath, the full address of the work. Not just the postcode: the house, the street and the town, so you can ring ahead or set off without opening anything.
On the right there's one button and a ⋯ beside it. The button is whatever that job is most likely to need next — Start on one that's booked in, Complete on one an engineer is on, and nothing at all on a job that's already done. It sits in the same place on every row, so you can run your eye straight down the column.
The ⋯ holds the rest:
- Directions — opens the address in your maps app.
- Copy address — for pasting into a text, or a merchant's website.
- Mark as completed — on a job that's still booked in. Handy when you got ahead of yourself and finished something you never tapped Start on.
- Edit details — the same form you get by clicking the row.
- Open job — the full job page, with the notes, photos, costs and paperwork.
"The job I want isn't there"
The list holds up to 500 jobs at a time. If you've got more than that, you'll see a note at the top of the list saying so, and search is the way to reach the rest.
Worth checking too:
- A filter is still on from last time. Because Mucka keeps your filters, one you set days ago is still there. On a computer, hit Clear filters beside the job count; on a phone, set Show back to All. If the list came up empty, the empty message has the same button on it.
- It's a completed job. Those stay in the list, but if you're on Scheduled you won't see them.
- It belongs to a project. Jobs that are one visit on a bigger piece of work still appear here, with the project name beside the job type.