Settings used to be one long list down the side. It's now grouped under headings down the left. Click a heading and the screens inside it fold out underneath, in the same list, without leaving the page you're on: Business opens to Details, Branding, Paperwork and the rest. Click a screen to go to it, and the one you're on is picked out. One heading is open at a time, so opening another folds the last one away, and clicking an open heading folds it too. The heading you're in starts open. Two headings — Referrals and Support — are a single screen rather than a group, so clicking the heading opens it straight away.
On a computer the screens used to be a row of tabs along the top of the page. They're the same screens, just moved into the list on the left, so everything is in one place.
Nothing has been taken away and nothing has moved out of Settings. If you had a link or a bookmark to a settings screen, it still works.
Quickest way in: search it
There's a search box at the top of Settings, and it looks inside every screen rather than just at the headings. If you know what you want to change but not where it lives, that's the one to use.
Type what's bothering you, not what you think it's called. It matches plain English as well as the label:
"stop texting" → Quiet hours "sort code" → Bank details "30 days" → Payment terms "face id" → App lock
Each result tells you where it lives as you scroll — Bank details, Business, Paperwork — so you can see where you're about to end up. Pick one and Mucka opens that screen, scrolls to the exact setting and flashes it once, so you're not left scanning a long page trying to spot it.
Arrow keys move down the list and Enter takes the top one, if you'd rather not reach for the mouse.
It only ever shows you settings you're allowed to open, so a result is never a dead end.
On a phone it's at the top of the settings list. It's worth more there than on a computer, because there's no row of headings down the side to fall back on.
On a phone, the headings fold
The headings sit on one screen with the number of screens under each one, and you tap one to open it. Mucka remembers which you left open, so if you're always in Business it's open next time. Referrals and Support are a single screen each, so they don't fold — one tap and you're in.
Everything on a computer is on your phone. Nothing is desktop-only.
Once you're in a screen, the way out is the Back button at the bottom, above Home and Diary — not the top of the screen. It's next to your thumb, which is where you actually are. Back goes to the page you came from, and says which: if a job sent you to a setting, it's Back to Job. If you opened the screen fresh, it goes to Settings. On a screen that saves — Diary, Customer messages, Notifications — Back sits on the left and Save on the right, in the same row, so you can see both at once.
On a phone with the new look
On a phone with the new look switched on, Settings opens with your own card at the top, then Your setup: a ring showing how much of your business is set up and the one thing worth doing next. Tap it and Mucka opens that setting for you. The card goes once everything is done. Under it is Share Mucka, earn 10%, then the headings.
The headings start folded, and each says what is inside it. One opens at a time: tap another and the one you had open folds away, and Mucka remembers the last one you opened for next time. A heading with something still to fill in says so in amber (1 to do) while it is folded, and the screen inside carries the same. Support shows a number for the tickets still open or being worked on.
The two holiday screens are called Team holiday (under Team) and Your holiday (under You), so you can tell them apart. Display is not on the list on a phone, because it only changes how Mucka looks on a computer.
Search works as it does everywhere else: start typing and the matching settings show under their headings. Tap one and Mucka opens that screen at that setting.
Each screen opens as its own page with Back at the bottom. Tap a setting and its boxes open in a panel from the bottom, with Cancel and Save. Save keeps it and closes the panel. If Mucka can't save it, the panel stays open and says why. Put the panel away without saving and what you typed is kept, with Unsaved next to that setting until you save it or cancel.
Integrations lists every app you can connect under its heading (Comms, Calendar, Accounting and so on), each with its own logo. An app that signs in to your account says whether it's Connected, Needs reconnecting (the same one a Connection dropped card tells you about), or waiting for you to Connect it. Your own WhatsApp says Enter pair code while a code is waiting, and Move here if it's connected to your other business. WhatsApp for your customers says Finish on your phone until you've scanned Meta's code in the WhatsApp Business app, because until then no messages go through. The Apple Calendar link and ChatGPT and Claude say where they stand inside their panel. Tap any of them and everything about it opens in a panel from the bottom: connecting, reconnecting, its settings and Disconnect. Device is called This phone: its switches sit in one list, and the build and push details support may ask you for are behind Build and push details at the bottom. Anything that unpairs, disconnects or deletes asks you first, with Keep it if you change your mind.
The screens that are lists work the same way. People, Roles, your quote and invoice templates, Job types, Job statuses and the Price list show one row each, and the main thing to do sits in the orange button at the bottom: Invite someone, New role, New template, Add a job type, Add a status, Add an item. Tap a row to open it. A person on your team opens as their own page, with their details, their role, their diary colour and holiday as rows you tap to change, and Suspend and Remove from the team at the bottom. Anything that deletes, archives or removes asks you first, with Keep it if you change your mind.
The rest follow suit. Qualifications lists each ticket with the job types that need it, and Add a ticket sits at the bottom. Activity groups what happened by day, with Who and What behind the filter button. Workspaces shows the business you are on, with Switch beside your others and New business at the bottom. Team holiday shows how many days each person has left, and Your holiday shows yours with a bar of where they have gone and Book holiday at the bottom. On Support, a ticket opens as its own page with the conversation and a box to reply. Account asks you to type the name before anything is deleted, and on Security, turning off two-step sign-in or signing out everywhere else asks you first.
The headings
Business — who you are and what goes on your paperwork. Details is your name, address, phone, VAT and registration numbers, your opening hours and your trade. Branding is your logo and the colours your customers see. Paperwork is everything that prints on a quote or an invoice: payment terms, bank details, footers, your terms and conditions and how your references are numbered. Then your quote and invoice templates.
Team — the people. Who's on your workspace and what they hold, what each role can see and do, and the activity log of who changed what.
Work — how jobs run. Your job types, your job statuses, how you promise appointment times, which tickets your work needs, and whether finishing a job asks for a customer signature.
Money — all of it, and this is the one worth reading twice. Getting paid is your customers paying you: card payments, Direct Debit, Tap to Pay. Subscription is what you pay Mucka: your plan, your invoices, your payment method. They used to be two tabs called Payments and Billing, which nobody could tell apart at a glance. Your price list is here, and Tax & subcontracting is where your UTR and CIS details go.
Customers — what your customers see and receive. The texts Mucka sends on its own, the branded quote page they open, and your email signature and templates.
Mucka — the assistant itself. Its voice, accent, name and personality, and when it's allowed to message you: briefings, nudges and quiet hours.
Connections — everything you plug Mucka into. WhatsApp, your calendar, Xero, QuickBooks, Sage and FreeAgent, and importing your clients and jobs from a spreadsheet.
Support — every ticket you've raised with the team, and the Report a problem button. A number next to it means there's an update you haven't read.
You — your own account. Your profile and photo, your password and two-factor, this phone's settings, how Mucka works on this computer (Display: the page it opens on, and scroll bars), and closing your account.
Referrals — last in the list, in orange, on its own under the rest. Your referral code, what you've earned and where it gets paid. There's a Share & Earn shortcut straight to it at the bottom of the main menu too, above Settings.
Every screen shows what you've already set
A settings screen isn't a form to fill in. It's a list of what your business is currently set to — the setting on the left, the answer on the right.
Business name — Ryan's Plumbing Ltd Address — 14 Church Lane, Cosham, PO6 9ZZ Phone — Not set
Tap any line and it opens up into the boxes for that one setting, with a Save next to it. Save, and it folds back up showing the new answer. Nothing else on the screen is touched — the Save belongs to the line you opened, not to the page.
That means you can come in to change one thing, change it, and leave.
Amber means it matters
A setting you haven't filled in shows Not set in amber when leaving it blank is actually costing you something: an invoice with no bank details on it can't be paid, and a quote with no phone number gives a customer no way to ring back.
Nothing set in grey means the opposite — that one's genuinely optional. Plenty of firms never write a quote footer or a set of terms, and Mucka isn't going to nag you about it.
We keep the amber list short on purpose. If everything were flagged you'd stop seeing any of it.
The bar at the top of a section
Business, Work, Money and Customers each show how much of that section you have filled in, and the one thing worth doing next. Tap it and Mucka takes you straight to the field rather than the top of the page.
It counts the things your customers actually see — your business name, address, phone, email, opening hours, logo, payment terms and bank details, plus your VAT number if you are registered and your Gas Safe number if you do certificates. Footers, terms and templates are not counted, because leaving them empty is a perfectly good way to run a business. Once a section is filled in the bar goes away.
It is not Quick Start. Quick Start is the day-one checklist that disappears once you finish it. This stays: if you change bank in two years, your invoice details are incomplete again and it will say so.
Can't find something?
Two things worth knowing:
- You only see what you're allowed to change. An engineer doesn't get Team, Roles or Subscription, so a heading missing for you may be there for the owner. That's not a fault.
- Check the heading is open. On a phone the headings start folded up. A screen you can't see may just be inside one you haven't tapped. Referrals and Support don't fold — they're one screen each, so they open on the first tap.
- Some settings live with the thing they're about, not in here. Certificate settings are on Certificates, review settings are on Reviews, and your AI receptionist is set up on its own page. The cog on the Skills page takes you straight to each one.
If the search comes up empty, ask Mucka where a setting lives and it'll take you there.