Open a property and the first thing you see is what that address still needs. The details sit underneath.
A property is the part that lasts. Tenants move, owners sell, the boiler stays — so the page is built around the address rather than around whoever is currently paying for it.
What is outstanding
Mucka works this out from what it already knows and puts it at the top:
- A certificate that has run out — which one, and how long ago. Only the current one counts: a CP12 is a new certificate every year, so last year's is history rather than something to chase.
- A certificate due for renewal — inside the next 30 days, with the date it runs out. That is the same lead time Mucka uses for the reminder itself, so the page and the reminder never disagree.
- A service falling due — the reminder you have against that address, and when.
- Work booked in — the next job you have promised there.
- Nobody on the record — you have been to the address and there is no owner, landlord or tenant against it, so there is nobody to invoice and nobody to ring about access. It only says this where there is history: a property you added five minutes ago is not a problem. The easiest way to never see it is to pick the customer as you add the property.
Press a row and it takes you to the record it is about.
Everything carries the same weight on purpose. Which of these matters most on a given morning is your call, not ours.
What is on the rest of the page
Job history — every visit, newest first, with the photos your engineers took there underneath.
Who's here now — the landlord, the tenant, the agent. Past occupiers stay listed, greyed out, because knowing who was there is often the point. This is where you add a tenant.
Appliances — what is fitted, with serials, GC numbers and warranty dates.
Certificates — what you hold for the address and when each one runs out.
Notes — access details, parking, where the stopcock hides.
Booking work there
The New job tile opens a new job already knowing the address, and knowing the customer too when the property has a current one. Directions opens the address in your own maps app.
Fixing a wrong address
Press Edit on a property to correct any part of the address — the line, the postcode, the town, the label. You can pick the corrected address off the Royal Mail file rather than retyping it.
This matters most for addresses that arrived from another system. An import lands what the old system held, spelling mistakes and all, and until now there was no way to put one right.
Properties mirrored from JobLogic are the exception: JobLogic stays in charge of those while the two are connected, so there is no Edit on them. Change it in JobLogic and it comes across.
What your team sees
Certificates only appear for people whose role lets them see certificates. Anyone else is told that plainly, rather than being shown an empty list that looks like you have never issued one.
Ask Mucka
- "What have we done at 12 Ashfield Road?"
- "When is the CP12 due at Flat 2?"
- "Who's the tenant at Sandy Lane?"