Mucka starts you off with the basics — clients, jobs, the diary, quotes and invoices. Everything else is a skill, and you switch it on when you want it.
That is on purpose. A gas firm and a general builder do not need the same screens, and there is nothing worse than a menu full of things that are not yours. Off skills are not hidden away somewhere — they are simply not there.
What you already have
You do not start from nothing. Quotes and invoices are part of Mucka for everybody: they are not skills, so there is nothing to install and nothing to switch off. The skills you start with come from the trades you picked on the way in:
- Gas, heating or boiler work — gas certificates, the gas calculators, service reminders and job sheets.
- Plumbing, bathrooms, drainage, underfloor — service reminders and job sheets.
- Air con, heat pumps, ventilation, renewables — service reminders and job sheets.
Picked more than one trade? You get the lot between them. And any of it can be switched off again on this page if it is not for you.
Where the skills page is
Mucka Skills is the first thing in the menu down the left. On your phone, open the menu and it is right at the top.
When something new goes live, an orange number appears beside it saying how many skills have arrived since you last had a look. Open the page and the number goes. You will not see one until you have been in once.
The new ones are at the very top of the page, under New skills, each with an orange New tag and an orange edge, so you can see straight away which ones the number meant. A skill stays there for about a month after it launches, or until you install it — then it moves down to Installed like any other.
It is also the second step on your Quick Start list, and it ticks off once you have switched one on yourself — the ones you were given at sign-up do not count. If you are new, Mucka will also send you there once with a sheet that says Everything you need, nothing you don't. Tap Go to skills and you land on the same page.
Switching one on
Each skill has a tile with a short line about what it does. Tap it, and you get the full description before you commit to anything.
Available
Everything you can switch on right now. Tap Install and the button turns to Installed with a tick. The new pages appear in your menu straight away.
Some skills ask you one question first: which of your roles should be able to see it. Pick, or take the sensible defaults, and Mucka sets the permissions up for you.
Every skill finishes by showing you where to find it: where it is in the menu on a computer and on your phone, or the tile it adds to a job or a client's card if it has no page of its own. Underneath are three lines on how to use it, something you can say to Mucka to try it, and a link to its help guide. If the skill has setup questions, this is their last page, and nothing is switched on until you press Install or Save and finish at the bottom of it.
Early access
Built and working, but going to a handful of firms first so we can watch it in real use before everyone gets it. Tap Request access and we will be in touch. You are not joining a waiting list nobody reads — it opens a real ticket.
You can also just ask Mucka for it, in the chat or on a call. If it is not switched on for you yet, Mucka sends the same request for you; once we have switched it on, Mucka can install it for you as well.
Coming soon
Being built. You cannot turn these on yet, and they are listed so you know what is on the way rather than to tease you.
Some skills need another one first — Gas Calculators only makes sense alongside Gas Certificates, because the whole point is the heat input landing on the certificate instead of being typed twice. When that is the case Mucka says so before anything happens, and offers to set the other one up first and then add yours on top.
On a phone with the new look
If your Mucka has the new glass look, the Skills page on your phone is a little different. At the top, a card shows how many of the skills you can have are switched on, how many are new, and the newest one to have a look at. Below it the skills come in groups: New, Could switch on, Switched on, Already in Mucka (things like Xero, which live in Settings and have nothing to switch on) and Coming soon.
Each card is one line about the skill and one button: Switch on, Ask for it for early access, Vote for coming soon, or Open for something already in Mucka. Search for a skill at the top, tap the filter button to pick a kind (Trade, Running the jobs, Money, General, Apps), or tap + to ask us for a skill we do not have yet.
Tap a skill and it opens its own page: everything it does, which of your roles can use it, any skill it needs switched on with it, and, once it is on, its settings and Switch it off.
Switching one off
Same page, same tile. Tap Installed and Mucka asks Switch it off? first, so a stray tap never takes a skill away. Tap Switch off to go ahead, or Keep it on if you did not mean it.
On a phone with Mucka's new look, tap the skill to open its page, then Switch it off, and it asks the same question before it takes the skill out of everybody's menu.
Nothing is deleted. The screens disappear from your menu and your data stays exactly where it is, so switching a skill back on later brings everything with it. Try one for a fortnight and drop it if it is not for you.
Who can do this
The owner, and anyone whose role includes manage skills. Engineers cannot, which is deliberate — a skill changes what the whole firm sees, not just the person tapping.
If you are the owner and someone on your team needs to be able to do it, you can build a role with that permission in Settings → Team → Roles. See Change someone's role.
If a skill is on but you cannot see it
Check your role first. A skill only shows up for the roles it was given when it was installed, which is what that one question at install time was for. Quotes and Invoicing work the same way: every business has them, and whether someone sees them in their menu is down to their role, which you can change in Settings → Team → Roles.
If you are the owner and it still is not there, tell us in Settings → Support and we will sort it out. It is not something you should have to work around.