Ask Mucka in chat, by voice, or on WhatsApp to create an ordinary draft quote. It saves the draft and gives you a View quote button with its reference. Open that preview to check the customer, descriptions, details, quantities, prices and VAT. You can also ask Mucka to open the quote on screen.
The total includes VAT; the subtotal is before VAT. Creating a draft does not send it to your customer. Sending is a separate step.
If your connection drops, check Quotes before retrying. Repeating the same draft request recovers its earlier result. A receipt records what was saved then; the quote may have changed since. If the earlier quote has been deleted, repeating the request does not create a replacement.
For an additional draft with identical details, use New quote in Quotes and save it in the editor. Do not change the description just to get around recovery. Existing Actions reviews keep their separate approval and Prepare another draft controls; new ordinary chat, voice and WhatsApp drafts do not create an Actions review.
Ask for one on a phone call and it arrives as a card in Actions instead, with the full draft on it to check and a Create draft quote button. That is the one channel where it still works that way, because on a call there is no screen in front of you showing what you would be agreeing to.
You need permission to view and create quotes. Use the editor for deposits, schedules, customer choices and other complex quote fields. If a quote cannot be loaded in full, retry opening it before editing or sharing it: a failed read does not mean it has no lines.